The company's rollout of ChatGPT, which it is currently testing, comes as employers in a range of industries look for ways to use an emerging generation of AI tools able to search vast troves of text, images, audio and other data to produce content and answer queries.
"This will give customers new superpowers by helping them tap the collective knowledge of their organization's channel archives," Salesforce said. The software maker announced this week it is integrating ChatGPT into Slack to help employees work more efficiently. Salesforce is looking to tap the power of so-called generative artificial intelligence to enhance Slack, its widely used collaborative platform.
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